We started our day by waking up early in the morning to go swimming and spent some time in the steam room. The day was bright, sunny and warm. Today we were to go visit Continuum, a company that devotes itself to creating something real for the customer that has value and will continue to have value even years from now. Their focus is on continuous innovation. It is a great company that has been established here in Shanghai for three years and is currently looking to expand to Brazil and Spain. The company has worked in various projects helping companies improve their product or even develop a whole new product that can be used by the public. Some of the products that Continuum has created are the Swiffer, the Reeboks pump and the pampers. I personally loved the company and what it does. I found it interesting how Chris, our host and the managing director of the company here in Shanghai, mentioned the difference in service expectations between the Chinese and the Americans. He mentions that Chinese are not so interested in the type of service but more in being appreciated when the service is given, whereas Americans are the opposite focusing more on the type of service . This actually follows what we read in the book, Inside Chinese Business. Chinese, especially those of higher class want their status to be known and want to have the respect and prestige that comes with that certain status. While Americans do not really care for that because they tend not to let others know their economical status because it seems arrogant.
Another statement that I found interesting was made during our second company visit. Mr. Feng Xian, our host for DFJ Dragon Fund, a venture capital firm, presented his colleagues in a very particular way in which we would not see in the US. For example in America, if we were to introduce a person that was not in the room but that was of importance, the host would describe this person with their achievements, school education and what they were currently doing. Mr. Xian however, told us where his colleague had been educated but also went on to tell us how famous and prestigious this person was. This again shows how Chinese when introducing themselves they immediately let the other person know their status so that respect should be paid accordingly.
Overall we had a very busy and long day but we ended it by going to Nenjing Road for some affordable shopping and a view of the Oriental Pearl Tower and the Shanghai World Financial center along the Huangpu River. It was a magnificent sight, of buildings with colonial architecture and buildings with modern architecture that portrays the Chinese culture, on either side of the Bund! Looking forward to another exciting day in Shanghai and here is Estefani signing off..